May 18, 2021

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WhatsApp’s new Terms & Conditions: What they mean to us

Eight years after it gained popularity in Kenya, WhatsApp is now not only owned by Facebook but has more features added to it making it more appealing for masses and increasing its penetration in most countries worldwide. With the new ownership came new terms and conditions in 2012 which most users agreed to without reading. A new set of terms and conditions were unveiled by the company early this year which caused quite a stir online. Data protection experts, governments and civil societies went up in arms with the new terms and the extent in which individual and business data is collected from the platform. At the Open Institute, we convened an informal lunch time chat to discuss the new terms and conditions and to try and explain what the impact of them would be to the everyday citizen.

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